RSG Melbourne (Responsible Gambling Service)

RSG Course Melbourne

RSG (Responsible Gambling Service) Course Outline

RSG course costs $45.00. To Book RSG Melbourne Course please visit: http://www.hosptrain.vic.edu.au/short-courses/melbourne/responsible-gambling-service-rsg

RSG Melbourne (Responsible Gambling Service)

Course Cost $45.00. Hospitality Training Australia has been approved by the Victoria Commission of Gaming Regulations (VCGR) to deliver the RSG Melbourne (Responsible Gambling Service) SITHGAM006A.

Book now

To book into RSG Melbourne (Responsible Gambling Service) you can:

Methods of Payment

Accepted methods of payment include Visa, Mastercard, American Express, Bankcard, Cheque, Cash and EFT-POS.

Registration can only be confirmed when full payment is received. No refunds are available within 7 days of the workshop. A substitute participant is welcome to attend if you cannot. Hospitality Training Australia reserves the right to alter the program without notice.

Course Outline

This course deals with the skills and knowledge required to identify problem gamblers and offer assistance and advice to those customers. This course is appropriate for senior staff members.

RSG Melbourne (Responsible Gambling Service) Objective

  • Identify and assist potential problem gamblers
  • Provide assistance to family and friends
  • Bar problem gamblers

RSG Melbourne (Responsible Gambling Service) Content

  • Definition of Gambling
  • Responsible Gaming
  • Forms of Gambling
  • What is an EGM?
  • Components of EGM’s
  • How do EGM’s work?
  • The EGM game process
  • What is an EGM Network
  • Jackpots & Progressives
  • Player Loyalty Schemes
  • Harm Minimization
  • EGM technical Standards, Responsible Gaming Requirements
  • EGM Networks Technical Specifications
  • Gambling Regulation Act 2003
  • Gambling Regulation Act 2005
  • Liquor Control Reform Act 1998
  • Distribution of EGM’s In Victoria
  • Revenue split
  • Then & Now
  • Gaming Industry code of Practice
  • Identifying when gambling becomes a problem
  • Behaviour that detracts from Safety & Comfort to customers
  • Complaints resolution process
  • Self exclusion program
  • Customer Assistance
  • Notice of conditions of a Gaming Industry Employee’s License
  • Large wins
  • Gaming laws & you
  • Summary
  • Assessment

Target Market

  • Anyone who wishes to work in the gaming industry, or venue.

Pre-requisites

  • Must be minimum 18 years of age.

Book now

To book a course you can either

Methods of Payment

Accepted methods of payment include Visa, Mastercard, American Express, Bankcard, Cheque, Cash and EFT-POS.

RSG Course Melbourne

Trainer Profile

Kelly joined Hospitality Training | Sydney in 2012 as a RSA course Sydney accredited trainer, RCG course Sydney accredited trainer, Food Safety Handler Sydney and also Coffee Barista Trainer Sydn...
Richard joined Hospitality Training | Sydney in 2012 as First Aid Course Sydney Trainer. He holds a Certificate IV in Training and Assessment and also a certificate of proficiency as Instructor f...