Management Training
Certificate IV of Business (Frontline Management).
Who needs this certificate?
The ability to source and develop quality managers is essential for any business. The frontline management program, facilitated by the HTV human resource consultant, requires participants to critically reflect upon their management practice for the purpose of planning and then implementing a more effective method and style, appropriate to the business.
Delivery
The program is delivered flexibly and on the job.
Course costs include learning resources.
- BSBFLM403B Implement effective workplace relationships
- BSBFLM405B Implement operational plan
- BSBFLM412A Promote team effectiveness
- BSBCMN402A Develop work priorities
- BSBCMN411A Monitor a safe workplace
- BSBCMN404A Develop teams and individuals
- BSBCMN410A Coordinate implementation of customer service strategies
- BSBCMN412A Promote innovation and change
National Accreditation
This program is nationally accredited as Certificate IV in Business (Frontline Management) BSB41004 by the Australian National Training Authority.
Cost
- 1 to 4 participants is $2,200 per person non member $1,850 R&C Vic members
- 5 to 10 participants $1,500 per person non members $1,350 R&C Vic members
For more information
More information about our courses you can telephone 1300 659 557 or email info@hosptrain.edu.au


