Apprenticeships & Traineeships

Certificate III in Hospitality Operations (Food & Beverage Traineeship).

Food & Beverage training

A Certificate III in Hospitality Operations (Food & Beverage) is designed to reflect the role of hospitality employees who perform a range of skilled industry operations. Holders of this qualification will be required to demonstrate the ability to make decisions on the job which are appropriate to their position:

Food & beverage attendant in a 3-5 star hotel
Bar person in a hotel
Waiter in a fine dining restaurant
Waiter in a small cafe

Hospitality Training Australia is accredited to deliver this program in:

Victoria (Melbourne and all Country)
New South Wales (Sydney, Wollongong, Newcastle, Western Sydney, Eastern Suburbs, Canterbury – Bankstown)
Queensland (Brisbane, Ipswich, Gold Coast, Sunshine Coast, Townsville, Cairns)

Units of competence:

Work with colleagues and customers
Work in a socially diverse environment
Follow health, safety and security procedures
Develop and update hospitality industry knowledge
Follow workplace hygiene procedures
Provide responsible service of alcohol
Clean and tidy bar areas
Operate a bar
Provide table service of alcoholic beverages
Provide food and beverage service
Process financial transactions
Implement food safety procedures
Prepare and serve espresso coffee
Communicate on the telephone
Promote products and services to customers
Deal with conflict situations
Coach others in job skills
Prepare and serve non-alcoholic beverages
Provide a link between kitchen and service areas
Organise in-house functions

Delivery strategy

Hospitality Training Australia delivers this program flexibly and on the job. A training and assessment session is conducted every three weeks for each participant.

Enrolment includes all learning resources, workbooks and certification.

The program is self paced however it is our aim to complete this program within 36 months for each participant.